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Shipping and Returns

Shipping  

Shipping options and charges will be displayed in your cart and at checkout.

All packages are shipping via USPS and include a tracking number.

Destination - Shipping Type

Shipping Time Estimate

Domestic - First Class

1-3 business days 

Domestic - Priority Mail Express 1-2 Business Days
International - First Class 1-3 Weeks depending on location
International - Priority 6-10 Days depending on location
International - Priority Express 3-5 Days depending on location

Please Note: The shipping time for your order is in addition to the processing time for us to create it.

PROCESSING TIMES

We know you cant wait for your new crystal crown or hair accessory(we understand), so we try to have your order made and shipped in 2-3 days.

TAXES & CUSTOMS

Appalachian Gems is not responsible for any duty and tax fees for international shipping. To find out if you’ll be charged for duties and taxes, please refer to your local customs website. The limits for duty-free packages are established by your local customs authorities. 

RETURNS

We offer a 30 day return or refund policy, starting when the order is placed. Crystal Crowns and Accessories must be unworn and undamaged.

Customizable crowns are not eligible for returns to due to the customization nature. 

If your item is damaged upon delivery, no need to return the damaged item. Just contact us Here with your order information and a photo of the damaged item, and we’ll send you a replacement.

 

MADE IN MORGANTOWn, WV
Handcrafted with love
Satisfaction guaranteed
FREE US SHIPPING ON ALL ORDERS!