Shipping
Shipping options and charges will be displayed in your cart and at checkout.
All packages are shipping via USPS and include a tracking number.
Destination - Shipping Type |
Shipping Time Estimate |
Domestic - First Class |
1-3 business days |
Domestic - Priority Mail Express | 1-2 Business Days |
International - First Class | 1-3 Weeks depending on location |
International - Priority | 6-10 Days depending on location |
International - Priority Express | 3-5 Days depending on location |
Please Note: The shipping time for your order is in addition to the processing time for us to create it.
PROCESSING TIMES
We know you cant wait for your new crystal crown or hair accessory(we understand), so we try to have your order made and shipped in 2-3 days.
TAXES & CUSTOMS
Appalachian Gems is not responsible for any duty and tax fees for international shipping. To find out if you’ll be charged for duties and taxes, please refer to your local customs website. The limits for duty-free packages are established by your local customs authorities.
RETURNS
We offer a 30 day return or refund policy, starting when the order is placed. Crystal Crowns and Accessories must be unworn and undamaged.
Customizable crowns are not eligible for returns to due to the customization nature.
If your item is damaged upon delivery, no need to return the damaged item. Just contact us Here with your order information and a photo of the damaged item, and we’ll send you a replacement.